Michael Hill jeweller to close its doors in central Timaru

Wednesday, 25 June 2025

Michael Hill in Timaru’s Stafford St will close in July.

Confirmation that international jewellery chain Michael Hill will close its store in Timaru’s CBD next month has been met with disappointment from one of South Canterbury’s business leaders.

South Canterbury Chamber of Commerce chief executive Wendy Smith said she had been in contact with the regional manager of Michael Hill after learning of the company’s plans to close its Timaru store.

“We are all obviously disappointed that this national store is closing in Timaru, and we will leave commentary for the reasons behind the closure with Michael Hill,” Smith said on Tuesday.

“We understand that a number of Michael Hill stores have closed across the country,” she said.

Smith said despite the challenges faced by many businesses operating in the retail sector, consumer spending had been “tracking well” in the Timaru District and was up 1% in the year to March.

South Canterbury Chamber of Commerce chief executive Wendy Smith says there is “no doubt” there is a need for further investment in Timaru’s CBD.

That compared to a 1.4% fall nationally, according to Infometrics’ report for March, she said.

“Thankfully the Timaru District is very well served by local independent jewellers and the two national chain stores [Michael Hill and Pascoes].

“Perhaps this is more a sign of the national and international changes that are being seen in the retail sector. The need to adapt to local, regional and national demand with bespoke personalized services. From made-to-order design and production, customer data analysis, targeted social media and local collaboration – markets are changing.”

Smith said feedback from a number of retail businesses showed reports of strong sales and good engagement, with confidence “rebuilding”.

However, she said there was “no doubt” of the need for further investment in Timaru’s CBD from building owners and the council.

Kiwibank chief economist Jarrod Kerr has said it reflects two different economies, one rocketing and one fizzing.

“We need brave decisions and a clear plan in place from slippery tiles to implementation of the CityTown development.”

Michael Hill’s media representative had been approached for comment but was yet to respond.